We’re a technology company, so it’s no surprise that we enjoy using technology. More specifically, we enjoy using technology to make our jobs (and our lives) easier.
For example, today, one of our technicians at a client site needed a second set of eyes on the job in front of him. One of the great things about Technology Seed is the willingness of each of us to help one another. Two of our techs in the office (a senior and junior tech) hopped on a Skype for Business video conference and assisted the field tech with his task. Skype for Business allows you to video conference with multiple parties via laptop, tablet, smartphone, etc. The three techs worked through their issue quickly and efficiently.
And because we typically pair up senior and junior techs, not only did we assist the onsite tech, we took the opportunity to teach some higher-level skills to a junior technician.
While video conferencing is not all that new, the ability to establish a video conference from a mobile device to the home office in a matter of seconds allows us to work more efficiently than our competition. We take advantage of these types of technologies to help us accomplish more in less time.
How can new technologies like Skype for Business help your company?