Job Openings

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Available Job Openings

Technology Seed, LLC is a MSP (Managed Service Provider) that is dedicated to our customers, employees and our community. Our talented team of IT technicians strives to achieve superior customer satisfaction and ROI. Our team is very strong technically and, most importantly, personable. The relationships we’ve built and continue to build with our customers are a tremendous asset to our organization – one we value and promote.

Are you interested in learning more about our company? Are you interested in working in a respectful, fun environment? Are you interested in working for a growing company that respects its employees and goes out of the way to prove it?

We’re always looking for talented people to work with us. If you do not see an opening that fits your skill level or expertise send us your resume and cover letter anyway!

*Please note that due to COVID-19, we are not actively hiring. However, we would love to have some great candidates lined up for when we are able to schedule in person interviews. Review the job openings below and submit your resume today!

Available Openings
Help Desk IT Tier 1 Technician

Technology Seed is looking for a Tier 1 support specialist to work with our current team of specialists.

We are a MSP (Managed Service Provider) that is dedicated to our customers, employees and our community. Our talented team of IT technicians strives to achieve superior customer satisfaction and ROI. Our team is very strong technically and, most importantly, personable. The relationships we’ve built and continue to build with our customers are a tremendous asset to our organization – one we value and promote.

Under the general supervision of the Team Supervisor, the HelpDesk I.T. Technician is responsible for providing remote technical support to users in an efficient and accurate manner.  The HelpDesk Technician is Technology Seed’s front line and responsible for solving basic technical problems.  The goal is to create value for clients that will help preserve the company’s reputation and business. Our team is very strong technically and, equally as important, personally. The relationships we build with our customers are a tremendous asset to our organization – one we value and promote.

Areas of Responsibility: 

  • Strong networking knowledge
  • Familiar with Windows Server
  • Responsible to answer incoming HelpDesk Calls and emails.
  • Responsible to create tickets and collect basic information
    • Company information
    • User
    • Issue
    • Who’s affected
  • Perform Basic HD Troubleshooting
    Expected resolution time of 15min or less)
    • Password resets
    • Add/Remove O365 licenses
    • Fix broken mapped network drives
    • Add/Remove PC users (Local/Domain)
    • Install updates
    • Add printers (Local and Networked)
    • Install client-side software
    • Troubleshoot client-side network connections
    • Setup email of mobile devices

Qualifications and Requirements:

  • Strong networking knowledge
  • Familiar with Windows Server
  • Problem solving / troubleshooting skills
  • Energetic and pleasant
  • Have good verbal and written communication skills
  • Attention to detail in all things, neat and organized
  • Time management skills to complete multiple concurrent tasks/tickets in a timely manner.
  • Work as a proactive team member in an office setting
  • Fast paced learner and 1-2-week training period
  • 1-3 years of experience in Help Desk or IT support position
  • High School diploma or GED Equivalent
  • Working knowledge of Microsoft O365 Email and Office
  • Working knowledge of Microsoft Windows.

We value employees that can troubleshoot effectively, communicate clearly, learn quickly and foster relationships.

Technology Seed, LLC offers excellent benefits, such as:

  • Health + Dental Insurance
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Time Off
  • Retirement plan with employer contribution
  • Company and family outings, office get-togethers and activities.
  • Company vehicles to drive to/from customer locations.

Employment Type: Full Time, Non-Exempt
Base Pay: Hourly
Pay Rate: $18.25 – $21.75
Hours: First Shift (08:00 – 17:00)

Please email cover letter and resume to: svanasco@tseed.com

Help Desk IT Tier 2 Technician

Technology Seed is looking for a Tier 2 support specialist to work with our current team of specialists.

We are a MSP (Managed Service Provider) that is dedicated to our customers, employees and our community. Our talented team of IT technicians strives to achieve superior customer satisfaction and ROI. Our team is very strong technically and, most importantly, personable. The relationships we’ve built and continue to build with our customers are a tremendous asset to our organization – one we value and promote.

Under the general supervision of the Team Supervisor, the HelpDesk I.T. Technician is responsible for providing remote technical support to users in an efficient and accurate manner.  The HelpDesk Technician is Technology Seed’s front line and responsible for solving basic technical problems.  The goal is to create value for clients that will help preserve the company’s reputation and business. Our team is very strong technically and, equally as important, personally. The relationships we build with our customers are a tremendous asset to our organization – one we value and promote.

Areas of Responsibility: 

  • Able to perform all the HelpDesk Tier 1 responsibilities
  • Act as the overflow for incoming HelpDesk Calls
  • Act as HelpDesk Tier 1 escalation
  • Perform Basic HD Troubleshooting
  • Perform Intermediate HD Troubleshooting
    (Expected resolution time of 30min or less)
  • Restore files
  • Review application issues
  • Identify and address network outages
  • Troubleshoot group policies
  • Troubleshooting site-to-site and point-to-site VPN issues
  • Address network connectivity issues
  • Review server space issues

Qualifications and Requirements:

  • Strong networking knowledge
  • Familiar with Windows Server
  • Problem solving / troubleshooting skills
  • Energetic and pleasant
  • Have good verbal and written communication skills
  • Attention to detail in all things, neat and organized
  • Time management skills to complete multiple concurrent tasks/tickets in a timely manner.
  • Work as a proactive team member in an office setting
  • Fast paced learner and 1-2-week training period
  • 1-3 years of experience in Help Desk or IT support position
  • High School diploma or GED Equivalent
  • Working knowledge of Microsoft O365 Email and Office
  • Working knowledge of Microsoft Windows.

We value employees that can troubleshoot effectively, communicate clearly, learn quickly and foster relationships.

Technology Seed, LLC offers excellent benefits, such as:

  • Health + Dental Insurance
  • Paid Holidays
  • Paid Time Off
  • Paid Sick Time Off
  • Retirement plan with employer contribution
  • Company and family outings, office get-togethers and activities.
  • Company vehicles to drive to/from customer locations.

Employment Type: Full Time, Non-Exempt
Base Pay: Hourly
Hours: First Shift (08:00 – 17:00)

Please email cover letter and resume to: svanasco@tseed.com

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About Us

Since Day One, we’ve had one goal – to provide great IT Support and customer service to our clients. Each and every day, we strive to be the best at what we do. We return phone calls and emails promptly, communicate well, and are attentive to our customers’ needs. We keep our customers up-to-date with new...