Managed IT Support & Managed Network Support
Our customers generally realize a 25% – 50% decrease in their IT spending when switching their Managed Network Support to Technology Seed. Our Managed IT Support and Managed Network Support model revolves around preventing network problems – and we’re quite good at that!
Technology Seed is a dedicated company of responsible IT Support professionals that maintain IT (Networks, Servers, Firewalls, Computers, Tablets, etc.) for our customers throughout New England.
There are 4 distinct benefits to partnering with Technology Seed for your IT Support need:
1. We are true experts in our field and we stay current.
2. We offer unmatched levels of service, professionalism and integrity.
3. We are truly committed to our customers and their Information Technology.
4. We are local and provide onsite and remote services to all of New England.
The methods we use to minimize IT System failures and downtime are effective, reliable & proven.
We provide complete Managed IT Services and Managed Network Support on a flat/fixed monthly fee – because we’re paid on a flat fee, we’re motivated to prevent IT problems, not profit from them.
CAP YOUR COSTS – Managed I.T. Support
Technology Seed manages your network in a way that allows us to CAP YOUR COSTS so you’ll know exactly what you’ll spend on IT Support month over month.
We limit your exposure to IT problems. We do this by installing effective IT equipment, and maintaining your infrastructure with skill, technology and sensibility.
How Do We CAP YOUR COSTS?
We predict how many hours we should spend maintaining your business network based on the number of networked devices you have. Once we determine the number of hours required to support your company, we’ll write a policy to maintain your IT for the same fee each month. Each month, we will invoice for exactly that amount
Regardless of how many calls we get, or how many hours we spend, you’ll get the same invoice each month.
CAP YOUR COSTS requires us to minimize IT-related downtime. Less downtime is better for yourbusiness and our business. It is to our advantage to maintain a very smooth running network. If we spend more time than we agreed upon, it costs us money – we don’t bill for the additional time.
We create IT systems that work for us. Our Network Policies and Security Policies help us limit the potential for problems.
We monitor your networked equipment, logs and devices and provide attention to issues before they affect your business.
We deal with issues before we’re forced to.
We will support your users, your equipment, and your technologies for a flat fee each month. Regardless of how many calls we get from your company, regardless of how many hours we actually spend onsite or remotely, we won’t invoice over the agreed upon number of hours. You’ll know exactly what your bill will be each month.